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Problem with .xls and .xlsx prompting 3 or more times from windows 7 to a IIS7 running on Windows 2008 server

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Getting prompted 3 or more times trying to access .xls or .xlsx from a webpage.

 running NTLM authentication.  after 2 or 3 prompts and keying in CaC pin the process just stops, no spreadsheet is displayed.

The website is an Intranet but has "." in the URL link.  We have made sure the URL is in the "Intranet Zone" but still the prompts.

Any suggestions?


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