Every business has to paraphernalia client demands and answers their queries. A powerful way of dealing with these tasks, many have at last decided or revolved to using help desk software which is a customer support tool,ticket support system that combining CRM soluiton with ticket management function.
PHP based software runs very fast, can be incorporated with Web 2.0 design elements and can provide a high level of security.Depending on the license permissions of the software package, you or your technicians can quickly add new functionality to it or modify existing functions whenever you need it. All of that can only help to improve the rapport you create with your clients and help solve issues on time.
iKode Helpdesk provides FREE Php Helpdesk Script for buisness online customer support and community website knowledge base prosperity. It approved to be helpdesk software that based PHP code and MySQL. Through installing Php helpdesk script at website can provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.