I have figured out the restarting the publishing point based on the encoder somehow being disconnected. Using EE Pro 4, is there any way to automatically generate an Event ID so that a user won't have to? Having to manually hit the button to autogenerate a new event id seems really error prone.
It looks like I needed to get to EE Pro 4 SP2. Once I got that installed, I see an encoder option to autoupdate the event id.
Wally
PS. I'm a media services newb, so expect more dumb questions.