I am supposed to fix a problem where a client can't connect to a web service. I got on the server hosting the service and did a few things, e.g., ensure the certificate is not expired, ensure the service is indeed configured in IIS. I also did a Browse Web Site using http (port 80) and got my default document. But when I tried a Browse Web Site using https (port 443) I got "Internet Explorer cannot display the web page". Clicking for more info I got the following:
This problem can be caused by a variety of issues, including:
- Internet connectivity has been lost.
- The website is temporarily unavailable.
- The Domain Name Server (DNS) is not reachable.
- The Domain Name Server (DNS) does not have a listing for the website's domain.
- There might be a typing error in the address.
- If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL And TLS protocols are enabled under the security section.
I checked, and I don't think any of these things are true (I did check the IE protocols). Would someone care to give me some direction on how I can at least get the IIS Browse Web Site to work? I figure that has to work before I can even start worrying about the real client-server problem.
Thanks!